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Richard James Osborne

Address 402 Chart House
6 Burrells Wharf Square
London
E14 3TW
ENGLAND
Date of Birth 18 July 1974
Nationality English
Marital Status Married
Telephone 07952 909 481
Internet E-Mail: ROsborne@iee.org
Web Site: http://www.richii.com/

Summary Ambitious Senior Systems Administrator with over 13 years of technical experience and a passion for working with the latest technologies.

Availability Available for immediate interview (June 2010)

Technical Skills . Operating Systems
System Administration level of the following: Red Hat Linux Enterprise 3-5, Centos 3-5, Solaris 9 - 2.6, Microsoft Windows Server 2003/2000, Vista, XP and 2000, FreeBSD 5-8, Fedora, SuSE Linux, Gentoo Linux, NCR UNIX SVR4. Working knowledge: AIX 5L, Ubuntu.

. Virtualisation
System Administration level of the following: VMWare ESX/ESXi, VMWare Server, Amazon EC2 & S3.

. Databases
MySQL, Sybase Adaptive Server Enterprise (12.5/12/11.9), Sybase Replication Server (12.6/12.5). Working knowledge: Oracle 10G.

. Storage/Installation
LVM, Linux Kickstart, Solaris Volume Manager, Sun RAID Manager, Solaris Jumpstart.

. Web/Mail
Tomcat, BEA Weblogic Server 8, Apache 2.x/1.x, IIS, Microsoft Exchange 2003, Sendmail, QMail, Postfix, Courier IMAP, POP3.

. Network Services
SSH, DNS/BIND, NFS, NIS, Samba, rsync, rdist, DHCP, Telnet, FTP, RHCS/DRBD.

. Programming
UNIX Shell Programming (ksh, csh, bash), DOS Batch Scripting, HTML, SQL.

. Reuters Applications
Kondor+, KVAR+, TradeAccess, K+TP, KGR, ELS, RMDS, Triarch, 3000 Xtra, Reuters Messaging.

. Miscellaneous
Nagios, Foundry ServerIron XL Web Switch, vi, cvs, Mediawiki, Microsoft Office Suite, Microsoft IIS, Domain Name Management.

. Certificates
Linux Professional Institute Administrator Level 2, March 2009.
Linux Professional Institute Administrator Level 1, August 2004.
Performance and Tuning: Configuring ASE. Sybase Education Services, August 2003.
Solaris 2.6 Administration, Sun Education Services, August 1998.


Present Employment August 2006 - Present BOLTBLUE INTERNATIONAL, London.
UNIX Systems Administrator for a small multinational mobile content and communications service provider with over 9 million global users.

Responsible for the high availability of systems, servers and related components and the security of the business applications.

ARCHITECTURE & IMPLEMENTATION

  • Designed and implemented server architecture for improved operational resiliency and performance.
  • Achieved 60% reduction of data centre costs through the introduction of the following initiatives, carried out on production environment:
  • Identified and virtualised servers onto VMWare ESX 3, ESX 4i, VMWare Server and Xen virtual environments, coupled with Red Hat Cluster Suite and DRBD for high availability.
  • Migration of services to Amazon EC2 and S3 services including creation of Amazon Machine Images.
  • Defined, documented and implemented hardened, standardised operating system images based on Red Hat Linux Enterprise 4, Centos 5 and FreeBSD 7. Migrated legacy operating systems (FreeBSD 4/5/6, Red Hat Linux 6/7, Centos 3/4, SuSE 9, Solaris 2.6) onto customised images.
  • Consolidated/upgraded legacy hardware (HP Netserver LP1000R/LP2000R, Super Micro Superserver 5012B, Sun E250/E450) to Dell 2950, 2850, 1950, 1800 and 860 servers.
OPERATIONAL MANAGEMENT

  • Working alongside off-site development team; installation and maintenance of development and QA environments; built development environment to mirror production configuration.
  • NAS storage data management, capacity planning and replication to disaster recovery site; implemented substantially more sophisticated disaster recovery solution.
  • Acted as technical liaison between development and operations teams, management of releases on live systems.
  • Provide guidance to junior staff; creation and implementation of policies and procedures to ensure system security and availability, documentation of systems and operational runbooks.
TECHNICAL EXPERTISE

  • Managed and upgraded the following applications: OpenLDAP, Bind, MySQL, Postfix, Qmail, Apache, Tomcat and JBoss.
  • Developed custom scripts to automate tasks, produce reports, and maintain software.
  • Server administration of Windows estate including Microsoft Exchange 2003, Blackberry Enterprise Server, Windows Update Services 3.0, SharePoint Service 3.0, Desktop clients running Windows Vista/XP.
  • Troubleshoot production issues on live environment, short term and long term actions, capacity planning.

Work Experience July 2002 - August 2006 REUTERS, Times Square, New York, USA.
Systems Integrator. Key functions:

  • Responsible for design, infrastructure and implementation of Reuters Trade and Risk products
  • Configuration and management of over 100 SUN servers and workstations (Ultra 10's through V480), Windows 2003 Servers, IBM xSeries Linux Servers
  • Sybase ASE database administration and Sybase Replication Server administration
  • Consulting implementations at client sites integrating Reuters/Sybase products into production trading environments
  • Day-to-day management of support and demonstration environments including software and hardware upgrades, patch management and infrastructure design in a mixed Windows/Solaris environment
  • Provide 2nd and 3rd level support of Reuters Trade and Risk Management products to internal and external customers including problem replication, resolution and QA bug testing
  • Assisting pre-sales in the provision of demonstrations and architectural design of client proposals
  • Development of Korn Shell scripts to automate system management and proactively alert to software failures
  • Configuration, compilation and installation of Open Source applications
  • Administration of BEA Weblogic, Apache and Sun Secure Global Desktop webservers

. May 2000 - July 2002 REUTERS SAILFISH SYSTEMS, Wall Street, New York, USA.
UNIX Systems Administrator. Key functions:

  • Completed successful installation, configuration and upgrade of the following hardware: 40 Sun Ultra Enterprise servers (280R's, 420R's, 450's, 220R's, 250's, and Ultra 2's), 10 IBM xSeries Linux servers, 5 NT servers, Sun StorEdge T3/A1000/D1000's, 30 Sun Ultra workstations (10's, 30's), 50 Dell PC's, 10 Linux workstations, 15 IBM Laptops, 2 Cisco Catalyst 5000 switches, and 2 Symantec Raptor Firewalls.
  • Administer Solaris & Windows NT File Servers, Lotus Notes Servers, Firewall, Triarch, Sybase and application servers.
  • Periodic Software maintenance, system upgrades, tuning of system parameters for optimal performance and development of Korn Shell scripts necessary to maintain a consistent operating environment.
  • Management of Internet-Facing BEA Weblogic Application Servers.
  • Day-to-day use of the following applications: Sybase Enterprise Server, Raptor Firewall, Veritas Netbackup, DNS/BIND, NIS, NFS, Sendmail, Solaris Jumpstart, Samba, BEA Weblogic Web Server, Apache Web Server, INN Usenet News Server, Lotus Notes Server, Reuters KVAR/K3S/Kondor Administration, CA Aim-IT & Ship-IT.
  • Maintenance of 5 100+ GB Sybase databases on Sun Enterprise servers with data on Sun StorEdge RAID arrays (A1000 and T3).
  • Maintain system security from internal and external attacks, including Symantec Raptor Firewall management and VPN configuration.
  • Management of production servers for the ASP solutions Reuters iVAR & bVAR.

. January 1999 - May 2000 REUTERS, London, England.
Technical Support Executive. Key functions:

  • Providing first, second and third-level technical support to Reuters Financial Information Database platforms. Systems supported include Development and Production environments spanning across 40 NCR Unix SVR4 nodes running the NCR Teradata Relational Database Management System and 10 Sun-Sparc Solaris nodes running Solaris and Oracle versions 7.3.4, 8.0.5 and 8.1.5.
  • Planning, documenting and installation of additional Sun Sparc and NCR systems
  • System Administration of all these platforms using Tivoli, Maestro and Reel Tape Librarian software
  • Reuters-specific Application support
  • Development of Korn shell scripts
  • Development help-desk support ensuring that problems are dealt with promptly and escalated to management where necessary
  • Planning and implementing the rollout of patches and upgrades across all platforms with minimum disruption to service wherever possible.

. June 1998 - December 1998 REUTERS, London, England.
Implementation & Support Executive. Key functions:

  • Defining, planning and implementing changes on a financial database hosted on a suite of 30 Unix nodes running NCR Unix SVR4 and the NCR Teradata Relational Database Management System (RDBMS).
  • Providing second-level technical support on a callout rota basis to ensure that service affecting and service threatening problems are resolved in a timely fashion.
  • Co-ordinating activities between different external groups to ensure full support and information is provided.
  • Applying technical policies and standards to systems supported.
  • Producing and maintaining documentation to controlled standards, including project plans and status reports.

. August 1996 - June 1998. REUTERS, LONDON, ENGLAND.
Global Network Control Centre Network Controller providing first level support of a financial database hosted on a suite of 30 Unix nodes running UNIX SVR4 and the NCR Teradata Relational Database Management System (RDBMS). Responsible for the immediate service provided to customers through controlled procedures as well as identifying and managing problems and escalating and/or correcting these where relevent. Responsible for the day-to-day operational administration of the system, such and scheduling and security administration. I have also developed my leadership skills on Project work such as Millennium compliance testing and Unix system administration duties.

. January 1995 - May 1995. ICONICS INCORPORATED, MASSACHUSETTS, USA.
Quality Assurance Assistant Engineer responsible for the design and implementation of test procedures for new computer software on network of 15 PC's. Software run on DOS and Windows platforms. Responsible for reporting of anomalies and update of database on status of testing.

. Summers 1990, 1991. BBC PEBBLE MILL, BIRMINGHAM, ENGLAND.
Stationery Stores, Post Room and Records Centre. Work experience in Radio & TV. AMS Audiofile Editing, Dubbing, TV & Radio Drama recording and live TV news


Education . 1992 - 1996 KING'S COLLEGE LONDON London University
Bachelor of Engineering (Hons.), Communications and Radio Engineering.

Relevant Courses: Programming in C & Pascal, Computer Networks, Microprocessors, Engineering Mathematics, Signal Processing & Modulation, Communications Systems, Optoelectronics, Introduction to VLSI, RF Circuit Design, Physical Electronics, Principles of Electrical Engineering.

Additional Diploma: Awarded Associate of King's College (AKC) extra-curricula diploma in theology / philosophy.

. 08/94 - 08/95 WORCESTER POLYTECHNIC INSTITUTE Worcester, Massachusetts USA.
Electronic Engineering, academic year abroad.

Interests
  • Associate Member of Institute of Engineering & Technology.
  • Running & fitness.
  • Films, music and foreign travel.
  • Foreign Travel.
  • Motoring - full, clean driving license held since November 1991.

  • Last modified: Wednesday, 23-June-2010 05:31:14 EDT.

    richard@richii.com / www.UnixSysAdmin.co.uk